Tesla Walkaway Locks Not Working (This Should Work)

If you are returning home after successful shopping and your hands are full, you cannot lock the doors. Do not worry, the Tesla walk away option is available for you; however, sometimes it may stop functioning. This ailment is bothersome for you.

This feature helps you to activate and lock your car doors making your car more comfortable even when you are not near your vehicle.

In this article, I will delve into the reasons behind the trouble with your Tesla’s Walkway lock features and inquire into its potential implications.

Let’s Get Started…

How Do We Fix Tesla Walkaway locks to stop working?

Some of the causes of Tesla walk-away locks not working include software not being updated, ship mode issues, internal system error, unmatched firmware, setting of the Tesla app not correct, low battery or key fog,  fault in the driver’s seat sensors or your key remained inside of tesla. Let’s discuss all these in detail in the below section.

1. Updated Software  

Sometimes you may face this problem because your software is not updated. Your firmware does not match your software, connectivity issues, your vehicle is not eligible for particular updates, and you may have disabled the automatic updates. 

If your Tesla does not have the latest software version some features of your Tesla vehicle like walkaway locks are not able to work properly and you might face difficulties.


The following are the solutions when your software is not updated. You should install the software on your Tesla app. You must have to go to your phone settings and update the software.

  • First, you have to go to control and check for the option of a software update.
  • Click on software download.
  • Your installation starts.
  • You have to wait for the installation to complete.
  • After your software update starts, the system automatically reboots to apply the changes.

2. Internal system error

Sometimes in some models of your Tesla vehicle, there is an error in the internal system. In such cases, the internal system is not able to transmit signals. This can also cause issues in locking your doors.


You should restart your Tesla by following the steps given below:

  • Bring your car in park mode.
  • You have to apply the brake.
  • After that, hold down both scroll wheels. Hold for a few seconds until your Tesla logo appears on your screen.
  • Release the scroll wheels.
  • Wait for a restart until the Screen reappears.

3. Ship mode issue

Ship Mode is not an issue itself, but it is a feature designed to prevent issues. Ship Mode in your Tesla vehicles refers to a power-saving state. 

This mode helps you to preserve the battery and prevent unnecessary power drain during shipping or storage. 

The issue in ship mode is due to software glitches, common errors, or even a malfunctioning component.


You have to disable the ship mode. To do so:

  • Go to the setting.
  • Check for the option of “Service“.
  • Open the “Transport Mode“.
  • You must have “Disable” the transport mode.
  • Restart by holding both scroll wheels.

4. Error in the setting of your Tesla app

Sometimes if you are not able to permit your setting; you may face this problem because your car is connected to your key fob or your smartphone. You must have to set up the settings Bluetooth, location, and mobile data.


You must set your Bluetooth (no matter which model of phone you have). For this simply you have to go to your settings. Open the Bluetooth option that must be in your location. Set the right location.

5. Unmatched firmware

If you have not updated the firmware the locks of your Tesla car stop working and make you feel unsafe when you are not near your car. This may be due to incomplete updates, network issues, or any software Glitch.


The steps below can be used to fix a software or firmware problem that is causing your Tesla Walkaway doors not to work:

First of all, check your car’s settings and make sure that the lock walkaway feature is enabled. If the lock-away feature is not enabled, enable it so you can resolve this problem easily.

  • Just go to Control.
  • Click the option of lock.
  • Click the walk away locks then enable the walk away lock.
  • Now the features of the walk-away lock have been activated.
  • After that, your car doors automatically close when you move away from the car.
  • You should start your Tesla again by holding the down brake pedal and both scroll Wheels until the Tesla logo appears on your screen.
  • You have to check your USB drive if a firmware update requires a USB drive. You must ensure that it is properly formatted and have the correct files.

6. Key fob pairing

If your phone key is not paired with your Tesla then this can be a reason for walk away locks not working. 

This happened due to reasons like Bluetooth issues, software not being updated, Proximity, app Permission, interference, network connectivity issues, Compatibility, memory limit, or incorrect settings.


You should ensure that your Bluetooth is on. Privacy settings can bother your Bluetooth. You have to check if your car system supports your phone’s operating system. 

Make sure that both devices have the latest software updates. You must have a stable network connection.

Don’t go too far from your car because being too far from your Tesla when you are pairing your phone could be problematic for you. You should verify that your phone has memory.

7. The low battery of your key fob

If the battery of your key fob is low or dead, it is unable to connect to the automatic lock system and it’s weaker the strength of signals and can cause issues. 

This may be a result of the locks of the Tesla remaining open even when your key fob is in your pocket. To check this problem move 30 to 40 Km away from your car if the doors remain open.


The battery you are using must be of the best quality. Tesla’s key fob uses a CR2032 battery. You can also replace the battery of your key fob by following the below-mentioned steps:

  • Open the battery house remove the old battery insert a new one and again close the battery compartment.
  • You should check the terminals of the battery if there is any corrosion on the battery terminals.
  • Gently clean the battery by using a cotton swab.
  • You must have to keep a spare battery with you so you can replace them as needed.

8. Fault in driver’s seat sensor

Sensor faults may be mechanical, electrical, or environmental.

Mechanical issue 

Sometimes you can face some mechanical issues. This is due to the seat belt you are wearing. It may damage you and not be able to sense your presence. 

Electrical issue

As your Tesla is an electrical vehicle that’s why any wear and tear that occurs in the wires or cables of your seat sensor will result in other features malfunctioning.

Environmental issue

Sometimes the temperature of your environment is too hot or moist, or due to humidity dust particles in your environment can stop the door from working accurately that’s why the walk-away lock stops working. 

This issue may also occur when you drive your Tesla continuously on the road over the limit. So to solve this problem you must give some time to cool down your system to work properly.


 You should check your car wires or cable settings. Check the wiring connections under your seat. Sometimes loose or damaged wiring could cause sensor issues. 

You must check if any obstructions under it may interfere with the sensor’s functionality. You have to ensure that the sensors of the driver’s seat and the door handles are free of dirt.

Remove if you see any kind of debris that might affect their functions. You must inspect the air vent which is around the driver seat. 

They should be open and unblocked. You have to clean the dust and debris that affect the airflow and temperature regulation. You can use a soft brush or compressed air to clean it.

9. The key remains inside your Tesla

Sometimes your key remains inside your Tesla. So your car cannot able to detect the instructions that you are giving to your car to lock the doors.


You have to install the Tesla app on your phone. Make sure that your car is connected to a stable internet connection. 

Open the app, select your car, go to the control section and you can unlock the car locks by using the backup key. Tesla often provides you with the backup key.

You can unlock the doors by holding them against the B-pillar or near the key card reader area on the door if you have a key card with you. 

You can also use the Tesla app from your smartphone to unlock the doors of your Tesla vehicle.

 Final thoughts

So far, we have discussed all the causes and solutions for your Tesla walk-away locks not working. The solution may include:

  1. Set the Bluetooth settings.
  2. Resolve the system setting issue.
  3. Solve the location setting.
  4. Settle key fob setting issue.
  5. Correct your phone settings.
  6. Resolve the battery issue of your key fob.
  7. Keep the key fob from outside of your car.
  8. Update the latest software version.
  9. Check the sensor of the driver’s seat.

By following all the above-elaborated causes you shall be able to diagnose the issue which is the cause for your Tesla walkaway locks not working.

You are welcome to raise any questions you may have regarding this article. I’ll do everything I can to assist you.

What if after troubleshooting I still can’t resolve the walk-away lock problem?

For assistance, get in touch with Tesla’s customer service or stop by a Tesla service location.

Do nearby obstructions have an impact on my Teslwalk-awayaway locks?

Yes, objects close to your car’s doors can prevent the locking sensors from working properly.

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