Tesla App Not Connecting To Car (How To Fix)

Due to current scenarios, your Tesla vehicle is using advanced technologies. The recent advancement in your Tesla vehicle is controlling your vehicle by using your smartphone. For this purpose, you need to connect your mobile phone to the Tesla app.

Consider a situation in which you have your Tesla vehicle but fail to connect it with your Tesla app. Or consider another condition where you are enjoying this feature and suddenly it stops working? Won’t it be frustrating for you?

You do not need to take any stress. In this article, I will provide you with all the possible causes and their solutions for the Tesla app not connecting to your vehicle.

Let’s Begin…

How To Fix the Tesla app not connecting to the car?

You can easily identify the solutions for your Tesla app not connecting to the vehicle. They will surprise you as they include poor connection, the Tesla app causing issues, or maybe the problem is with your Tesla vehicle.

You have to provide a stable internet connection by using another source of internet. Try to update your Tesla app or try logging in again to solve the issue. By rebooting your phone, you can avoid the issue. If you fail to connect your Tesla app with your Tesla vehicle, try to contact the Tesla service center for better assistance.

Now I will discuss all of them in depth. Keep reading…

1. Slow internet connection

A stable internet connection is essential for you to connect your Tesla app to the vehicle. If you have a slow or poor internet connection with any of your devices, you will not be able to connect the app to your Tesla vehicle. There are many reasons for your slow internet connection for instance; it may be due to wiring issues, or the internet being out of range. If you connect too many devices to your internet it will also result in its slow speed causing poor connectivity.

Solution

  1. You have to verify that your mobile phone is connected to a stable internet connection.
  2. Try to disconnect and then again connect to your internet.
  3. If you are using too many devices with a single source of internet, you should disconnect all other devices to increase the speed of your internet.
  4. Move your internet device near your Tesla vehicle, so that the connection may not interrupt.

2. App causing problems

Sometimes your Tesla app is facing temporary bugs and glitches that can also cause your Tesla app to disconnect from your Tesla vehicle. These errors may be due to cache data.

Solution

1. Your Tesla app should be up to date. If you are using the outdated app, it will also cause problems resulting in disconnection from your vehicle. So, to resolve the problem try to update your app to the latest version. It will improve your connectivity.

Follow the below-stated steps to update your Tesla app:

  • You have to open “Google Play Store” or “App Store”.
  • From there choose the “Tesla” or “Tesla mobile app” option.
  • Now update your Tesla app.

2. Sometimes it is important to log out and then log in again after a while from your Tesla app to avoid temporary glitches. So, logging out and logging back in can fix your problem. Wait for at least 30 seconds to 1 minute before logging back in.

3. Clearing the cache storage can also delete the glitches and bugs and can fix your problem. Whenever a bug or glitch enters the app, it gets stored in the cache storage.

Follow these steps to delete the Cache storage,

  • Go to “settings“.
  • Go to the “Tesla” app.
  • Click on “cache data“.
  • Now delete it.

This will delete the cache data and all the bugs and glitches will also be deleted.

4. Restating your phone by powering it off and then back on can also fix this problem. Powering off the phone stops all the functions working and reboots your phone to work properly.

Follow these steps to restart your phone,

  • Press and hold the power button for 5 seconds.
  • Now click on restart.
  • Again, click on the restart and confirm it.
  • Your phone will turn off and on without any delay.

5. Reinstalling the app is also a solution to fix this problem. Many people have said that reinstalling the app has fixed this issue.

To reinstall the app, follow these steps

  • Delete the “Tesla” app.
  • Go to the “App Store“.
  • Search for “Tesla“.
  • Now download and install it.

3. Problems with Tesla

Like all other software, Tesla software can also get errors and glitches that can cause your Tesla app not to connect to your car. The Tesla software can get errors and glitches due to outdated software, connecting third-party apps and devices, etc.

Solution

1. Outdated software could be the main reason for errors and glitches in your Tesla software. Updating your Tesla software can fix the problems like Tesla app not connecting to the car. Follow these steps to update your Tesla software. Show that your Tesla is connected to a stable Wi-Fi network.

  • Tap on the “controls” icon and scroll down and select “software“.
  • Tap on “software update” to check for available updates.
  • Tap on “Install now” or “Download and install“.
  • Follow the on-screen instructions to proceed with the installation
  • After the update is installed, your Tesla will automatically reboot.

2. Removing the third-party apps and devices from your Tesla can also fix this problem by removing the glitches and bugs and preventing the overloading of the Tesla MCU.

3. A soft reset can also fix the errors and remove the glitches that can fix the Tesla app not connecting to the car.

  • To perform a soft reset, follow these steps.
  • Ensure that you are seated in the driver’s seat and the vehicle is parked.
  • Press and hold the two scroll wheels buttons.
  • Hold the buttons until the touchscreen turns off and the Tesla logo appears.
  • Now release the buttons and wait for the touch screen to reboot.

4. A hard reset can also fix this problem. You should only perform the hard reset when all the other solutions have failed to fix this issue because it will remove all the data and information that you have given to Tesla.

To perform a hard reset, follow these steps, 

  • Ensure that your Tesla is parked, and the vehicle is turned off.
  • Open the front trunk and locate the 12V battery.
  • Disconnect the Negative Terminal from the battery.
  • Leave the negative terminal disconnected for at least 5 to 10 minutes.
  • Reconnect the Negative Terminal and Turn on your Tesla.

4. Connect customer support

We have tried and discussed all the problems that can cause the issue of your Tesla app not connecting to the vehicle. After trying all the possible solutions if you are still facing the problem, try to connect with the Tesla customer service center. They will not only point out your problem but also help you to fix it.

Final thoughts

All the possible causes and solutions for the problem Tesla app not connecting to the car are deliberated in this article in detail. The solutions may include

  1. Try to have a stable connection
  2. Try to connect with other data connection sources.
  3. Remove extra devices.
  4. Update your Tesla app
  5. Try to solve the problem by signing out and then signing in again.
  6. The cache data should be clear.
  7. Reset your smartphone.
  8. Reinstall the app
  9. Update the software of your Tesla vehicle.
  10. Perform a soft and hard rest.
  11. Contact the Tesla service center.

We have discussed all these in detail and answered some inquiries that you may think about. If you want to share something with us, feel free to contact us. We will be delighted to hear from you. 

If the Tesla app is not showing my Tesla model, what should I do in that case?

You have to verify that your vehicle is in your smartphone range. Check your internet connection.

Can the Tesla app connection with the vehicle be affected by VPN or a firewall?

Yes, it might affect your connection.

Can you use a single Tesla app for different Tesla vehicles?

Yes, you can connect multiple Tesla vehicles with a single Tesla app.

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